Services

I’ve seen it time and time again—small business owners often put creating and implementing efficient systems and processes on the back burner. The focus is on keeping the business running, paying the bills, and squeezing in some rest before doing it all over again. On top of that, you might be raising a family, juggling another job, or managing other responsibilities that demand your attention.

When you're in the thick of it, there’s rarely time to step back and assess what’s working (and what isn’t) without risking a major disruption. That’s where I come in—here’s how I can help!

Practice Optimization

Best For: solopreneurs ready to streamline their operations and scale efficiently. This service focuses on refining how your business runs, ensuring every aspect of your workflow is optimized for success.
What’s Included:

  • Development and/or refinement of Standard Operating Procedures (SOPs)

  • Business audit of tech, workflows and communication systems

  • Policy creation and documentation

  • Automation of repetitive tasks to save time and resources

  • Streamlining customer journey workflows, from initial contact to product delivery and/or service completion

Delivery:

  • 2–3 week project

  • 1:1 sessions + recorded training for implemented systems

  • Optional add-on: SOP Template Library

Outcome: Walk away with a streamlined, documented backend that reduces decision fatigue and manual tasks.

Investment: $3,000+ based on organization size

Strategic Support Suite: Monthly VA + Ops Management

Best for: Solopreneurs needing long-term support to maintain and scale operations.

What’s Included:

  • Virtual Assistance (Email/Calendar management, Client Onboarding, Admin Tasks)

  • Virtual Operations Management (project oversight, team/vendor liaison, system upkeep)

  • SOP Maintenance + Updates (living docs for your processes)

  • Monthly Metrics Review (track performance KPIs and bottlenecks)

  • Automation Monitoring + Light Workflow Tweaks

Delivery:

  • 20 hours per month support

  • Communication via Slack + bi-weekly check-ins

Outcome: Peace of mind knowing your business runs smoothly without constant oversight.

Investment: Ongoing monthly retainer of $1500