Services
I’ve seen it time and time again—small business owners often put creating and implementing efficient systems and processes on the back burner. The focus is on keeping the business running, paying the bills, and squeezing in some rest before doing it all over again. On top of that, you might be raising a family, juggling another job, or managing other responsibilities that demand your attention.
When you're in the thick of it, there’s rarely time to step back and assess what’s working (and what isn’t) without risking a major disruption. That’s where I come in—here’s how I can help!
Business Optimization Intensive
Best For: Solopreneurs who are overwhelmed by growth and/or too many moving parts in their business. This service focuses on refining how your business runs by streamlining systems and processes and setting you up to onboard a future assistant.
What’s Included:
Streamlining customer journey workflows, from initial contact to product delivery and/or service completion
Review, update and/or create SOPs for the following:
Customer service
Income and expense management
Documentation and file management
Supply management
Contractor/Employee Onboarding
Business audit of tech, workflows and communication systems
Business policy creation and documentation
Automation of repetitive tasks to save time and resources
Delivery: 3-6 months depending on the extent of work needed + recorded training for implemented systems
Outcome: Walk away with a streamlined, documented backend that reduces decision fatigue and manual tasks + make it easy for a new assistant to hit the ground running by preparing clear, focused onboarding and ongoing supports that reduce guesswork and let them contribute quickly.
Investment: Starts at $4500
