About

For nearly 16 years, I've stepped into messy, overloaded back offices and turned them into systems that run smoothly. Today, I do that for therapists, counselors, and behavioral health practices, so the people doing the important work with clients aren't also buried in claims, paperwork, and inboxes.

My story

Corporate life was never my path. I liked the flexibility, variety, and pace of the jobs I held in college, and I knew early on that I wanted to work in a way that fit my life instead of the other way around.

Over the years, through several moves for my husband's job, raising kids, and trying out different businesses, I kept coming back to the same thing: administrative work. I realized I had a knack for walking into chaos, figuring out what was going wrong, and building something that worked. I cared about the customer experience and about freeing business owners to focus on what they do best. I just didn't know yet that this skill had a name.

It does. It's operations. And it turns out it's the thing many small practice owners need most and have the least time to do.

Why behavioral health

Here's what I know to be true: clinicians give a lot of themselves to their clients. The business side of a practice shouldn't take what's left. I want to take on the parts of running a practice that drain you, so you have more energy for the work that matters.

What I bring

  • Nearly 16 years of administrative and operations experience

  • Hands-on insurance billing and revenue cycle work: verification, claims, EOBs, and denial resolution

  • A systems mindset. I don't just complete tasks, I build processes that keep working

  • Familiarity with the tools practices use: Spruce, Therapy Appointment, Optum Healthpay Services, Dr. Chrono, Availity

  • Respect for confidentiality. I work under a signed BAA and follow HIPAA-conscious practices in every engagement

  • Remote-first, flexible, and reliable, with clear communication and no surprises

How I work

I'm direct, organized, and warm. I'll tell you what I see, explain things in plain language, and respect that you know your practice best. You'll always know what's been done, what's coming up, and what I need from you.

Curious how I could help your practice?

Start with a free Practice Operations Audit. I'll take a look at how things are running and send you a clear plan, with no pressure and no obligation.

CONNECT WITH ME