Rather than paying for hours or availability, you'll receive ongoing support based on the operational needs of your business.

Every plan is designed around recurring responsibilities that keep your business running smoothly.

- For: Solo providers who need inbox and scheduling off their plate.
  - Email management and same-day response to routine messages
  - Scheduling and rescheduling
  - Appointment reminder and cancellation follow-up
  - Waitlist tracking
  Monthly fee | $450 Email management
- New client inquiries
- Client intake + paperwork follow up
- Escalations
- Scheduling
Monthly Fee | $1000
For: Providers who want every client touchpoint handled, from first inquiry through paperwork.
- Email management
- New client inquiries and consult scheduling
- Client intake and paperwork follow-up
- Scheduling and rescheduling
- Escalations to you when clinical judgment is needed
- Reminders and no-show follow-up
Monthly fee | $1,000
- For: Providers who accept insurance and want billing handled start to finish.
  - Insurance verification and benefits checks
  - Claims submission
  - Payment posting and EOB processing
  - Claim error and denial resolution
  - Follow-up on unpaid and aging claims
  - Monthly billing summary: what was submitted, paid, denied, and outstanding
  Monthly fee | $1,200
For: Practices that want the front desk and the billing office covered.
Everything in Full Customer Service and Revenue Cycle Management, with one point of contact and one monthly invoice.
Monthly fee | $2,000

Services begin on the first day of your billing cycle.
Plans are billed monthly.
You can upgrade or downgrade at the start of any billing cycle.
Requests outside your recurring plan can be completed as a One-Time Project or a VA Day.
Before we start, I'll sign a Business Associate Agreement (BAA) with you, and we'll set up secure access to your systems.

Start with the free Practice Operations Audit and I'll recommend the right level of support.

West of 42nd